Thursday, June 4, 2009

Hero Arts

I make most of my purchases online. It's easier that way- I'm never tempted to buy more, or tempted to purchase things I don't need. When I shop online, it's usually for a reason, like I have something specific that I want. In this particular case, it was a cupcake stamp.

I checked a few websites of stamp places I frequent, and didn't see anything worth paying shipping charges. So I went to Michael's, against my better judgement. For stamps I prefer to shop Hobby Lobby as their selection is MUCH better.

I saw a stamp before getting to the stamp isle and thought it was perfect, so I literally did a "grab and go." I got home ready to use the stamp, and it stamped an image that was different then the displayed image. I looked at the stamp in hopes of finding the vendor, and it was Hero Arts!

I was surprised. So I went to their website, sent them an email telling them what happen and they responded to my email with in twenty minutes!! I was impressed. I've emailed vendors before about problems I've had with their products, or things that weren't shipped with my order, and have had NO response.

So a big thumbs up to Hero Arts for responding to my email so quickly!

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.